Returns & Exchanges

• We do not accept returns on any item. This includes corsets, bloomers, panties, bras, pasties, or any other item of clothing. This policy encompasses pre-made items, sample items, and custom items. Also, gift certificates are not redeemable for cash. 
• All pre-made and sample items are inspected thoroughly before posting online. Flaws, if any, will be noted in the listing. If the item has been worn for a photo shoot or fashion show, this information will be noted in the listing. We do not resell panties, pasties, or bras once they have been worn. All sales of pre-made and sample items are final. 
• If there is a flaw with workmanship or sizing on a custom item that is the fault of SugarKitty, you must notify us within 7 days of receipt of your order. We will need photographic proof that item in question doesn't fit or that there was a construction flaw. Once the appropriate documentation has been received, we will work out a befitting solution from there. 
• There are absolutely no refunds, returns, or exchanges. The vast majority of SugarKitty’s orders are custom - which means materials are generally ordered for your specific requests. Please clear up questions and concerns PRIOR to placing your order!